2024 Virtual Leadership Building Block - Trust (September 13)

Registration Closed

PLEASE ENSURE THAT YOU HAVE COMPLETED PRE-REQUISITE "LEADERSHIP - BUILDING A STRONG FOUNDATION" PRIOR TO REGISTERING FOR THIS COURSE

o Everyone knows that trust is essential in Design-Build Done Right, but we haven’t really had a way to capture what that means in a useful and practical way.
o In this session we will take is deep dive into the 4 factors of trust—Humanity, Transparency, Capability, and Reliability and discuss how to build on these distinct factors to build trusting relationships both internally and externally.
o We will discuss the elements of each of the factors and discuss how they can be measured to assess where an organization or individual fits on the trust scale and how to improve that standing.
o We will look at trust from 2 distinct perspectives—trust from a client perspective and trust from a workforce or team perspective.
o We’ll also discuss some of the demographics of trust and why some individuals and groups are more trusting than others.

Barbara Jackson, PhD, FDBIA

President & CEO

Barbara Jackson, LLC

Barbara Jackson is a leading expert in design-build and integrated project leadership. Jackson spent 20 years in the design and construction industry and served as President of Design/Build Services Inc. before becoming a leading educator of Design-Build at Cal Poly (1998-2013) and the University of Denver (2013-2022). Jackson was honored with DBIA’s prestigious Brunelleschi Lifetime Achievement Award and recognized as a DBIA Fellow by the Institute 2018. She’s also the author of Design-Build Essentials.