PLEASE ENSURE THAT YOU HAVE COMPLETED PRE-REQUISITE "LEADERSHIP - BUILDING A STRONG FOUNDATION"  PRIOR TO REGISTERING FOR THIS COURSE

Everything begins with communication. It is the single most powerful tool we have to elevate everything and everyone around us. Effective communication and conversational intelligence changes everything – how we interact, how we team, how we perform, how we engage, how we trust, etc.

• First, the course will look at communication from an individual awareness perspective. This component of the session will focus on what communication is and help individuals discover the communication barriers and blind spots that keep them from taking action, taking charge, taking responsibility, and leading effectively.
• Several “human phenomena” will be discussed to explain various distinctions about communication. In addition, 5 distinct types of conversations will be discussed; conversations that move things forward and get things unstuck when they go awry.
• The neuroscience of communication will be discussed and how the brain (or various parts of the brain) chemistry changes and reacts to communication – both positively and negatively.
• The course will cover the topic of conversational intelligence and distinguish level 1 and 2 conversations (transactional and positional) which are where most people and leaders stop. We will move discussions beyond levels 1 and 2 onto level 3 conversations which are transformational. This is the level of conversation that is missing and needed in Design-Build Leadership Done Right.
• The session will address how communication impacts the tendency to trust, or not to trust—the 3rd topic in the program.

LOCATION: In-person in Pheonix, AZ

Training to You
2200 N Central Ave
Phoenix AZ, 85004
4th Floor - Ste. 400

PLEASE ENSURE THAT YOU HAVE COMPLETED PRE-REQUISITE "LEADERSHIP - BUILDING A STRONG FOUNDATION"  PRIOR TO REGISTERING FOR THIS COURSE

• In this session we will distinguish between what a team is versus what teaming is. Team is a noun and implies a thing, but teaming is a verb and implies action, behaviors, and outcomes.
• We will look at the spectrum of work challenges and how teams traditionally respond to those challenges versus how they should be responding to them from a Design-Build Leadership perspective.
• We will do a deep dive into factors affecting teams and teaming such as motivation, conflict, accountability, impact, influence, values, relationship awareness, and several other sub-topics.
• We will tie the previous topics of communication, trust, and mindset to the Design-Build Done Right teaming equation.
• We will discuss specifically how leaders empower or disempower their teams and how to build consistency across the organization and beyond.

LOCATION: In-person, Phoenix, AZ

Training to You
2200 N Central Ave
Phoenix AZ, 85004
4th Floor - Ste. 400