CONTENT EXPIRES: December 31, 2027 

The use of the Design-Build delivery method requires and engaged and collaborative Owner. For Owners (or specific staff members) this delivery method can be new and require making certain "mental shifts." Setting new expectations is best done by thoughtful training and early engagement. An Owner's Team will typically include a wide variety of individuals with differing life experiences. A "one-size fits all" training program will not accomplish the goals of bring staff to the point of understanding the value of Design-Build or assure best practices are followed. A highly customized and Owner specific training program was implemented to provide the necessary knowledge at the time when the information would be needed. A series of training modules were created to bring the Owner along as a large group of CIP projects were delivered. Open dialogue, early lessons learned and specific training based on DBIA's best-practices was used to align the Project Team members with a framework that has resulted in success and meeting stakeholder expectations.